Operating System:

Windows 2003 server with 5 client access licenses

Processor:

Dual Xeon 3GHz+ , 800MHz fsb

Memory:

1GB or more

Hard Disk Space:

2 * 160 GB using disk mirroring, or RAID options using more disks.

Ports:

1 Serial Port for Data Collection (with serial call data collection)
1 Serial Port or 1 USB port (for a modem for remote support if
Remote Desktop via IP is not available)
Ethernet TCP/IP Network port

Redundancy:

Dual Processor
Dual Hard Disk
Dual Power Supplies
Dual Fans

CDROM:

CD/RW drive

Backup Media:

(Optional) for local backup of PhoneControl data