Features

Number of predefined frequently used reports, e.g. Trunk Usage, Departmental Summary, Graphical, Detailed.

Required details on output by the PABX including ext, date, time, dialled number destination, duration, call type.

Totals or averages on call information including duration, cost, class of service individual/overall cost and duration details.

Breakdown of the organisational structure, totals, averages, costs for e.g. admin, sales, IT and other depts.

Displays trunk usage information.

Displays live call information in line, bar, pie and 3D charts.

Displays reports in pie, 3D charts, bar, line and various other graphical formats.

Displays geographical call dispersion on a rotating world globe.

Shows frequency of several call items, e.g. Top five destinations.

Shows peak, busy and total line usage with a web browser.

Shows call exceptions and alarms in real time.

Directory

Maximum No. Extensions.

Configurable - add user defined fields

Import/export records - manual or automated.

Task Scheduler

Automated reports, data collection, external applications directory import and export wizard to help setup tasks.

Capability to email any text report.

Account code entry database, surcharges, markups, PIN numbers.

Auto detects PABX comms settings and displays raw data.

Remote collection via LAN or WAN.

Remote collection via modem.

Retrieval of call data from a remote buffer.

Simple utility to enter dialed number, duration and carrier to derive cost.

Markups, discounts, rounding up, meter pulses.

Choice of text viewer to display reports, including Microsoft Word, Excel, HTML, digit masking of dialled numbers, password security.

Multiple carrier cost comparisons.

Hard copy report by room/extension number.

Interface via serial connection, file output or over network.