PC Requirements for PhoneControl

PhoneControl software will run on any current-standard Personal Computer.

PhoneControl software does not necessarily need to be installed on a new computer, but the performance of the PhoneControl system is directly dependent on the capacity of the computer. Additional redundancy, like a RAID disk system and redundant power supplies, should be considered in case the functioning of the PhoneControl application is a critical process for the customer organization. The minimum recommended computer specifications are:

Operating System:

Windows 2000 - Service pack 1,
Windows XP, Windows 2003 server, Windows Vista (version 5.7)

Processor:

< 100 extensions Pentium III 677MHz or better
> 1000 extensions Pentium IV 2GHz+ or better

Memory:

Windows 2000/XP - 256MB Minimum or better

Hard Disk Space:

20GB recommended (Minimum 100MB, plus sufficient space for call data storage
(approximately 40Mb per 100 extensions per year)

Ports:

1 Serial/Network Port for Data Collection (with serial call data collection)
1 Serial Port or 1 USB port for a modem for remote support
1 Serial port for CSTA connection
1 Parallel Port or 1 USB port for Local Printer (optional)
Ethernet TCP/IP Network port (with TCP/IP data collection, a Local Area Network (LAN) or a network printer)

CDROM:

CDROM Disk drive

Printer:

(Optional) for local printing of report data

Backup Media:

(Optional) for local backup of PhoneControl data


*Note: Some PhoneControl products may require better or other specifications, so please contact Sales Support. We recommend that PhoneControl is installed on a dedicated computer ( other software and applications may interfere, such as anti-virus software).