Professional - Prestige
Affinity-Hotel PMS Interface
Classic- Guest Billing Solution
Classic LSV-for Lifestyle Villages
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Supported Phone Systems
Australian & New Zealand Business Partners
Frequently Asked Questions
The following is a list of frequently asked questions about PhoneControl products
Why are 190 InfoCalls charged at a high rate?
Why are some Operator Service calls charged at a high rate?
How do I apply a mark up or a discount on different call?
We have our own negotiated carrier rates. How do I implement this into PhoneControl?
Will PhoneControl still work if meter pulses are removed from the PABX?
My PhoneControl report does not show incoming calling identification ("incoming CLI"). Why?
How do I transfer PhoneControl from one computer to another?
What are the Communication Settings of my PABX? How do I configure these settings?
How do I save a report that I have just defined and run it again later?
Calls that are less than 30 seconds are not charged. Why? How do I change this?
My carrier's telephone bill and PhoneControl's report state very different figures. Why?
I have changed/upgraded my PABX, but PhoneControl does not report on my call data anymore. Why?
I have reinstalled/upgraded my PhoneControl software and I cannot see a "phone icon" next to the dates in the Select Dates screen. Why?
Call details are not reported correctly. Why?
How do I register PhoneControl?
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