Complete Telecom Monitoring and Management Systems

We, at PhoneControl, do understand information management systems. We have been developing call accounting and information management systems in Australia for a long time and we have constantly improved our products using the latest development technologies.

PhoneControl products are being used by corporates, government organizations, telecom organisations and commercial businesses in more then 32 different countries around the world to control, monitor and analyse telecommunications usage and cost.

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PhoneControl's principal focus is on providing innovative software solutions that extends control over telecommunications facilities, including telephony and internet facilities.  The primary goal of our friendly and knowledgeable sales division staff is to ensure that clients' needs are matched to an appropriate solution before purchases are made.  If necessary, we customize existing software or develop custom solutions to fulfil business requirements.  On-site installation and training by qualified PhoneControl engineers will ensure that systems are set-up correctly and that users know how to operate the PhoneControl system correctly.  Our friendly and qualified helpdesk staff is available 12 hours a day to answer any queries from the many thousands of corporations and government departments using PhoneControl products around the world.

PhoneControl has a distributor network in many countries around the world, plus in Australia offices in Sydney, Melbourne, Brisbane, Canberra, Adelaide & Perth.

PhoneControl is a state-of-the-art Telephone Information Management System and Call Accounting system which allows companies to monitor the performance of their telephone systems, analyse the telephone usage within the organisation and calculate the cost of the telephone traffic and break-down the cost over the organisation.

PhoneControl systems can report on call data from any PABX-type or VOIP based telephone system, plus process billing data provided by telecom service providers, including Mobile Phone billing data.

PhoneControl comes with a powerful report generator which allows reporting over multiple services and locations, a user-friendly configuration database to define all service specific settings, and an even more powerful LDAP compatible Directory database with virtually unlimited freedom to design.

PhoneControl’s optional web-module allows users to access the Directory and their own call reports online, while authorised users (head-of-departments) can access the call reports for their department(s). The web-module also comes with an interactive Private & Business Call report where individual users can mark their business and private calls for administrative purposes.

PhoneControl can be integrated with many 3rd party software systems, including most leading Accounting, Communication, Directory, Property Management and Hospitality Front End systems.

With more than 10,000 PhoneControl systems installed in over 36 different countries PhoneControl is the leading supplier of communications management solutions for the corporate, government and SME market. PhoneControl has purpose developed solutions available for specific market segments, like the hospitality industry.